At Short.io, we understand the importance of timely assistance for our users. Our support team is dedicated to providing assistance and resolving any queries promptly. Here's some key information about our support services:

Availability: Short.io support is available 24 hours a day, Monday to Friday. Our team is here to assist you around the clock during these days, ensuring that you receive the help you need whenever you need it.

Language Support: Our support services are provided in the English language to cater to a wide range of users. We strive to communicate clearly and effectively to ensure a smooth support experience.

Response Time: We make every effort to respond to your queries immediately. Our goal is to address your concerns promptly and efficiently, allowing you to get back to using Short.io with minimal disruption.

Possible Delays: While we aim to maintain quick response times, please be aware that during holidays and on the support engineers' days off, there may be some delays. We appreciate your understanding during these times, and rest assured that we will get back to you as soon as possible.

How to Reach Us: If you have any questions, concerns, or issues, you can reach our support team through the Intercom