Short.io

At Short.io, we prioritize transparency and compliance with data protection regulations to ensure the security and privacy of our users. This article aims to provide you with information regarding the storage duration and location of different types of data within our service.

Aggregated Statistics Data: Short.io retains aggregated statistics data for a period of 26 months. This data includes general usage metrics, helping us improve our service and provide insights into link performance. After 26 months, this information is automatically purged from our system to maintain data relevance.

Click Stream Data: Click stream data, which comprises detailed information about individual link clicks, is stored for a duration of one year. This information allows users to analyze specific interactions with their links. After one year, click stream data is automatically deleted from our servers.

Data Storage Locations: To comply with data protection regulations, we segregate the storage of our users' data based on their geographical location.

a. EU Customers: Data for our European Union (EU) customers is stored in Germany. This ensures compliance with EU data protection laws and maintains the security and privacy of our EU users.

b. Non-EU Customers: For users outside the EU, data is stored in our secure servers located in Virginia, United States.

1. Aggregated Statistics Data: Short.io retains aggregated statistics data for a period of 26 months. This data includes general usage metrics, helping us improve our service and provide insights into link performance. After 26 months, this information is automatically purged from our system to maintain data relevance.
2. Click Stream Data: Click stream data, which comprises detailed information about individual link clicks, is stored for a duration of one year. This information allows users to analyze specific interactions with their links. After one year, click stream data is automatically deleted from our servers.
3. Data Storage Locations: To comply with data protection regulations, we segregate the storage of our users' data based on their geographical location.
   a. EU Customers: Data for our European Union (EU) customers is stored in Germany. This ensures compliance with EU data protection laws and maintains the security and privacy of our EU users.
   b. Non-EU Customers: For users outside the EU, data is stored in our secure servers located in Virginia, United States.