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How to add DNS records on purchased domain

Nick avatar
Written by Nick
Updated today

For domains purchased on Short.io, you can add the following types of DNS records:

  • TXT - text records which can hold information about a server, network, data center, or other accounting details. These records allow you to verify the ownership of the domain

  • MX - Mail eXchange records used for routing emails to specified mail servers


How to add DNS records

  1. Sign in to your Short.io account.

  2. Navigate to the Domain settings and click on DNS records:

  3. Click on Add record.

  4. In the next dialog you can:

    • select the type of record: TXT or MX

    • leave the preset @ in the Name field for the root domain (zone apex) or enter a string of your choice to create records for subdomains/specific services within your domain

    • enter a name for the record in the Value field. In case of an MX record, you can specify the 'priority' (or preference which server to try first) as a number in the following format: <priority-number>space<name-of-the-mailhost>, for example, 10 mailhost1.example.com

    • specify the TTL (Time To Live) parameter

      Two examples:

  5. Click on Add to complete the action.

The record is added to the domain:

Approximately 30 minutes later, you can verify whether the record has propagated successfully by using a DNS propagation checker service:


​How to delete a record

  1. Sign in to your Short.io account.

  2. Navigate to the Domain settings and click on DNS records:

  3. Click on next to the DNS record which you want to delete.

  4. When prompted "Are you sure you want to remove this <record-type> record with <name> and <value>?", click on Delete:

The record is removed from the list.

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