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General information on SSL/TLS certificates
General information on SSL/TLS certificates
Nick avatar
Written by Nick
Updated over a week ago

Understanding SSL Certificates at Short.io

At Short.io, we prioritize the security and integrity of your domains and subdomains. To ensure secure connections, we automatically issue SSL certificates for all propagated domains and subdomains, free of charge.

Statuses:

  1. Pending - if domain status is Active, that means SSL certificate will be issued in 30 minutes.

    If domain status is Inactive - configure the domain/subdomain and click Refresh. Status should change to Active.


2. Enabled - SSL certificate is issued and active.

If "expires at" date displays date in the past - please contact support from manual renewal.


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Automatic SSL Certificates

  • Automatic Issuance: Once domain or subdomain is fully propagated, we automatically issue an SSL certificate for it. This means you don't have to take any additional steps to secure your links.

  • Validity Period: Each SSL certificate we issue is valid for 90 days.

  • Auto-Renewal: We handle the renewal process for you. Our system automatically renews the SSL certificates before they expire, ensuring continuous protection without any manual intervention required from your side.

How to include "www" version in SSL certificate

For the domains purchased from us - it is included automatically.
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For your own custom domains/subdomains, you will need to create additional CNAME record, by following this guide.
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After that - contact support to manually renew SSL certificate, so it includes "www" version.

Custom SSL Certificates

If you prefer to use your own SSL certificates instead of the ones we provide, on Team plan can upload custom SSL certificates to meet specific security or organizational requirements.

SSL vs. TLS

Understanding the terminology is important for comprehending how we secure your domains:

SSL (Secure Sockets Layer): SSL is the predecessor to TLS. It was the original protocol designed to provide encrypted communication over the internet.

TLS (Transport Layer Security): TLS is the modern version of SSL, offering enhanced security and performance. When people refer to SSL certificates, they are typically referring to certificates used in the TLS protocol.

Short.io uses the latest standards to ensure that your connections are secure, meaning our SSL certificates actually leverage the TLS protocol.

The Purpose of an SSL Certificate

An SSL certificate serves an important function: It encrypts the data transferred between a user's browser and your website, protecting it from interception by malicious parties.

Your links will begin with HTTPS instead of HTTP.

By providing SSL certificates, we help ensure that your links are secure, instilling confidence in your users and protecting sensitive data.

Summary

At Short.io, we handle the issuance and renewal of SSL certificates for all your propagated domains/subdomains automatically. If you need more control, our Team plan allows for the upload of custom SSL certificates. With our service, you can rest assured that your links are secured with industry-standard encryption, helping to protect your users and maintain trust.

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